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OʻzbekchaFAQ
Frequently Asked Questions
Thank you for your interest in our products. If you cannot find the answer or still have questions, send us your email address and question. Your customer service representative will help you.
Are you a manufacturer or a trading company?
We are a manufacturer.
Do you accept custom-made orders?
OEM orders are accepted. Any size and color can be customized to your requirements.
Can you print on the packaging?
We can print anything you need on the packaging.
What price terms do you offer?
Price terms depend on your needs: EXW, FOB, CIF or C&F.
How is your after-sales service?
After receiving the goods, please contact us if there is any problem with quantity or quality. We will provide a refund or rework the goods for you.
We are not responsible for problems caused by the buyer.
If there is a problem with the goods, please contact us promptly and take photos.
What are your payment terms?
Payment: TT, 30% deposit, 70% balance before shipment.
What is your delivery time?
Lead time: 15–20 days for bulk orders. Samples: 5–7 working days.
Karen Wang
Scan the QR code in the app
Scan the QR code in the app